Remote for Android & Google TV — Support
Need help with the Remote for Android & Google TV app? We’re happy to help.
Email: cangapp1988@gmail.com
We usually reply within a couple of days.
Quick troubleshooting
My TV doesn’t show up in the app
- Make sure your iPhone and your TV are on the same Wi‑Fi network (not a “Guest” network, and not on cellular data).
- Make sure the TV is turned on.
- When first opening the app, allow the Local Network permission when iOS asks. You can check it later in iOS Settings → Privacy & Security → Local Network.
- If it still doesn’t appear, tap Enter IP and type your TV’s IP address (find it on the TV under Settings → Network & Internet).
It says “Reconnecting…”
- This normally means the TV is off or asleep. The app reconnects automatically once the TV is back on.
Can the app turn my TV on?
- Only if your TV stays on the Wi‑Fi network while in standby (some models drop off the network when off and cannot be woken over Wi‑Fi).
Compatibility
Works with Android TV and Google TV devices, including many TCL, Sony, Hisense, and Philips models, and Chromecast with Google TV. Requires the TV and iPhone on the same local network.
Not affiliated with, endorsed by, or sponsored by Google or TCL. Android TV and Google TV are trademarks of Google LLC.